🛠 Troubleshooting
5 articles in this topic
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My Google Sheet says "Sheet is private"
How to fix the "Sheet is private" error when importing a Google Sheet.
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Write-back not working on my Excel file
Troubleshoot Excel write-back issues including browser support, plan requirements, and file permissions.
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My data looks wrong or columns are missing
Common causes of incorrect column detection and how to fix them.
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My shared app link has expired
Free plan share links expire after 7 days. Here is how to refresh or extend them.
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I cannot sign in to my account
Troubleshoot sign-in issues including forgotten passwords, 2FA problems, and account lockouts.