Upgrading, downgrading, and cancelling
Upgrading your plan
- Sign in to your SheetForge account
- Go to Account > Billing
- Click Upgrade plan
- Select the plan you want and enter your payment details
- Upgrades take effect immediately
Downgrading your plan
You can downgrade at any time. The change takes effect at the end of your current billing period. Any Pro features in your apps (custom branding, write-back, etc.) will be disabled when the downgrade takes effect.
Cancelling your subscription
- Go to Account > Billing
- Click Cancel subscription
- Confirm the cancellation
You keep access to your paid plan features until the end of your current billing period. After that, your account reverts to the free plan. Your apps and data are not deleted.
Refunds
We offer a full refund within 14 days of your first payment if you are not satisfied. Email support@sheetforge.ai with your request.
Was this article helpful?
Still need help? Our support team is here.
Sign in to submit a ticket